A little help.
A better starting point.
Image advice, style guidance and clear answers before you personalize.
Give your idea a clear start.
A well-prepared image gives your design more detail to work with. Start with the original file whenever possible.
What makes a good face or pet photo?
Choose a sharp, well-lit photo with the full face visible. For animals, include the ears and distinctive features. Avoid heavy filters, dark shadows, screenshots and objects covering the face. Tell us which person or animal to feature if the image contains more than one.
How should I prepare a logo or illustration?
Use the highest-resolution original you have, with clean edges and good contrast. Avoid photos of a logo on a screen. For detailed artwork, specific brand colors or a file type not accepted by the product uploader, contact support before ordering. Screen colors and printed fabric can look different.
Which files does the image uploader accept?
The current image uploader accepts JPG, PNG and WebP files, up to 8 MB, with at least 300 pixels on each side. Larger, sharp originals usually provide more useful detail. These are upload limits, not a guarantee that every image is suitable for printing.
Do I need to remove the background?
For face designs, keep your original photo. The final cutout and placement are prepared separately. For a logo or artwork, a clean background helps; tell us whether the background is part of your design.
Can I use any image?
Only supply photos, logos and artwork you own or have permission to use. Make sure you have permission from the people whose images you provide. Do not include unrelated sensitive information in your upload or notes.
Make it personal.
What can I put on my socks?
Explore human faces, pets and other animals, company logos, names, text and artwork. The available choices depend on the product. Contact us first for multiple faces or a design that needs more explanation.
Will I see a finished design immediately?
No. The upload preview shows which original image you selected. It is not an instant finished print proof. Final cutouts and print placement are prepared separately.
How do I create different designs in one order?
Quantity adds matching pairs using the same selections. Personalize separate items for different images, colors or names. For a group with several designs, contact us with a list of what you need.
Will my photo appear in a public gallery?
Supplying a photo for a custom product does not give us permission to use it in public advertising or customer galleries. Read our privacy policy for upload handling, access and retention details.
Choose the right canvas.
Ankle, crew and knee high describe the length of the sock, not a universal shoe size. Always check the measurements, fit, fabric and care information for the product you choose.
Before you order.
Is checkout open?
We are preparing the collection and checkout is not open yet. Homepage imagery shows design inspiration. Product options will be listed as the catalog becomes available.
How do I plan a gift for a specific date?
Allow time for both design preparation and delivery. Consult our shipping page and contact support before planning around a fixed event date. Transit estimates are not guaranteed arrival dates.
Can I order for a company, wedding or team?
Yes, you can discuss a group project with us. Share the quantity, artwork, preferred length, destination and event date. Pricing and production details need to be confirmed for your project.
What if something is wrong with my order?
Contact support with your order number, a description and clear photos of the issue. Our returns and refunds policy explains the process and your rights.
Still have a question?
Email support@socksmagic.com. For an existing order, include the order number so we can understand your request.